SCPlay Terms and Conditions – Complete Guide for Malaysian Platform Users

1 Introduction

These Terms and Conditions constitute a binding agreement between you ("User" or "Member") and scplay, a digital entertainment platform operating under the name scplay.net. This document governs all use of the website, mobile application, and all services offered by scplay.

By registering an account or accessing any part of the scplay platform, you confirm that you have read, understood, and agreed to be bound by all terms contained in this document. If you do not agree with any of these terms, you should not use the scplay platform.

In the event of any conflict between the Bahasa Malaysia translation and the English version of this document, the English version shall prevail for legal purposes.

2 Eligibility & Registration

To register and use the scplay platform, you must meet all of the following eligibility requirements:

• Be at least 18 years on the date of registration.
• Be a valid Malaysian citizen or permanent resident.
• Having full legal capacity to enter into a binding agreement.
• Not appearing on any prohibition or restriction list of any relevant authority.
• Not holding an active or previously suspended scplay account.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name as per your identification card, date of birth, an active Malaysian mobile number, and a valid email address. Inaccurate or false information may result in account suspension without notice.

Scplay reserves the right to request identity verification (KYC) at any time, particularly before processing the first withdrawal or when unusual account activity is detected. This verification typically requires a copy of your identification card and a recent proof of address.

3 User Account

Your scplay account is personal and non-transferable. You are fully responsible for all activities that occur under your account, including any unauthorized access resulting from your own negligence.

You must:

• Keeping your password confidential and not sharing it with anyone.
• Using a strong password and changing it regularly.
• Enabling two-factor authentication (2FA) for an added layer of security.
• Notify scplay immediately if you suspect any unauthorized access to your account.
• Keeping your profile information up to date and accurate.

Scplay will not be held liable for any losses resulting from unauthorized access to your account if it occurs due to your own negligence, such as sharing your password or using a public device without logging out.

4 Deposit & Withdrawal

Scplay accepts deposits via multiple Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and direct bank transfer. All transactions are conducted in Malaysian Ringgit (MYR).

4.1 Deposit Terms

• The minimum deposit is MYR 10 for the primary method.
• All deposits must be made using a payment method registered in your own name.
• Scplay does not accept third-party deposits in any form.
• Successfully processed deposits are final and cannot be reversed.

4.2 Withdrawal Terms

• The minimum withdrawal amount is MYR 50 per transaction.
• Withdrawals can only be made to a bank account or e-wallet registered in your own name that has completed KYC verification.
• Your first withdrawal must use the same method as your first deposit.
• Scplay processes withdrawals within 1 to 3 business days after KYC verification is completed.
• Bonus balances that have not met the rollover requirements cannot be withdrawn.

5 Bonus & Promotions

Scplay offers a variety of bonuses and promotions to its members from time to time. Each bonus is subject to specific terms that must be read and understood before being claimed.

• All bonuses have a wagering requirement (rollover) that must be met before a withdrawal is permitted.
• Each promotion can only be claimed once per account, IP address, device, or household — unless stated otherwise.
• Scplay reserves the right to cancel any bonus if it is claimed using multiple accounts or fraudulent methods.
• Deposit bonuses must generally be used within 7 to 30 days, depending on the promotion type.
• Expired or cancelled bonus balances will not be replaced.
• Rollover is calculated based on the bonus funds only unless stated otherwise in the relevant promotion terms.

6 Game Rules

All games available on the scplay platform — including slots, Live Casino, and table games — are operated using Random Number Generator (RNG) that are certified or conducted by real human dealers in a regulated Live Casino environment.

• Every game result is final once the game has concluded.
• Technical disruptions during gameplay will be resolved based on scplay's system records, which are considered accurate and final.
• Scplay reserves the right to cancel or suspend any game in the event of a serious technical issue.
• Any attempt to exploit bugs within games is prohibited and may result in account suspension.

Winnings from games will be automatically credited to your account balance. For any disputes regarding game results, users must submit a complaint within 72 hours of the relevant game concluding.

7 Sports Betting

The scplay sports betting section covers a wide range of sports and international leagues. Users who access the sports betting section are subject to the following additional terms:

• Odds displayed are for entertainment purposes and may change until a bet is officially locked in.
• Confirmed bets cannot be cancelled or amended except through the Cash Out feature (where available).
• Bets placed after a match has started — for pre-match markets — will be automatically voided.
• Scplay reserves the right to void any bet placed due to an obvious error in odds setting and will refund the full bet amount.
• Bets placed on matches that are cancelled or postponed for more than 48 hours will be voided and the stake refunded.
• Maximum betting limits vary by sport, league, and market type as displayed on the platform.

8 Data Privacy & Security

Scplay takes the protection of all users' personal data seriously. The collection, storage, and use of your personal data is governed by Privacy Policy scplay which forms part of these Terms and Conditions.

• All personal data collected is used solely for account management, KYC compliance, and service improvement purposes.
• Scplay will not sell, lease, or disclose your personal data to third parties without your consent, except where required by law.
• All communications between your device and scplay servers are protected with 256-bit SSL encryption.
• You have the right to request access to your personal data held by scplay.

9 Prohibited User Conduct

Scplay users are strictly prohibited from doing any of the following:

• Registering more than one account for the same individual, including using another person's identity.
• Using automated software, bots, scripts, or any technological tools to gain an unfair advantage in games or to fulfill bonus requirements.
• Engaging in money laundering or using scplay as a platform for illegal financial activities.
• Colluding with other players to exploit the system in Live Casino games or poker.
• Spreading false information, defamatory content, or harmful material through the scplay platform.
• Attempting to access scplay systems or data without authorization, including any hacking attempts.

10 Account Suspension & Closure

Scplay reserves the right to suspend or close a user account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Fraud, use of false identity, or money laundering activities.
• Unauthorized chargebacks on deposits.
• The user has been found to be under 18 years of age.
• Requests from legal authorities.

Users may also request voluntary account closure at any time by contacting the scplay support team. For self-exclusion requests due to problem gambling, scplay provides a self-exclusion process through the Responsible Gaming.

When an account is closed without any breach by the user, any available balance that has met the withdrawal requirements will be returned to the user within 7 business days.

11 Liability Limit

To the extent permitted by applicable Malaysian law, scplay shall not be liable for:

• Any financial losses incurred from betting or gaming activities on the platform.
• Service disruptions caused by system maintenance, natural disasters, or events beyond scplay's control.
• Losses arising from a user's failure to follow recommended account security measures.
• Inaccurate information provided by the user during registration or KYC.

Scplay will make every effort to ensure platform availability at all times, but makes no guarantee of uninterrupted availability or the processing of all withdrawal requests within a set timeframe should exceptional circumstances arise.

12 Amendment of Terms and Conditions

Scplay reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published on this website.

Users will be notified of significant changes via their registered email or in-app notifications on scplay. By continuing to use the platform after any amendments, you are deemed to have accepted the updated terms.

These Terms and Conditions were last updated on January 2026.