Scplay takes every user's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Full encryption of all data
Your data is not sold to third parties
Protected identity verification
Fully protected servers
You are in control of your own data
Notified in the event of a data incident
This Privacy Policy explains how scplay.net ("scplay", "we", or "Platform") collects, uses, discloses, stores, and protects the personal information of users ("you" or "Member") who use our online gaming platform.
Scplay is fully committed to protecting every user's privacy. We understand that your trust in us depends not only on the security of gameplay and financial transactions, but also on how we handle the personal information you entrust to us.
This Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and is binding on all data processing activities carried out by scplay. By registering or using the scplay platform, you give us your consent to process your personal data in accordance with the terms set out in this document.
Scplay collects the personal data necessary to deliver our services safely and comply with legal requirements. Below is a summary of the types of data collected:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | Account registration, KYC verification |
| Contact Information | Phone number, email address, mailing address | Communications, account verification |
| Financial Data | Bank name, account number (partial), transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform improvements |
| Usage Data | Games played, session duration, login frequency | Personalise experience, responsible gaming compliance |
| Communication Data | Support chat records, emails sent to scplay | Troubleshooting, service improvements |
Scplay collects personal data through several different channels, depending on how you interact with our platform:
Scplay uses the personal data collected solely for legitimate purposes related to the operation of the platform. We will not use your data for any other purpose without notifying you in advance. The primary purposes of data use are:
Scplay understands that your personal data is sensitive. We do not disclose your personal information to external parties except in the following limited and controlled situations:
We do not share your personal data with other corporate entities within the same group for cross-platform marketing purposes without your explicit consent.
Protecting your personal data is the top technical priority at scplay. We continuously invest in security infrastructure to ensure your information remains safe from both internal and external threats.
The security measures we implement include:
Scplay uses cookies and similar tracking technologies to enhance the user experience and ensure account security. Several types of cookies are used:
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect certain functions on the scplay platform.
Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding the personal data held by scplay:
You have the right to request a copy of the personal data that scplay holds about you. Requests can be submitted to our support team.
If any of your personal data is inaccurate or out of date, you have the right to request a correction or update via your account settings or customer support.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to scplay's legal obligations to retain certain records.
You may request that we restrict how we use your data in certain circumstances, such as when there is a dispute about data accuracy.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for specific purposes, including direct marketing, though this may affect the availability of certain features.
To exercise any of the above rights, contact the scplay support team via live chat on the platform or app. We will process your request within 30 business days.
The scplay platform is exclusively for individuals aged 18 and above. We do not intentionally collect, store or process personal data of individuals under the age of 18.
If scplay discovers that personal data of a minor has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account at scplay should contact us immediately through our customer support channels.
Scplay retains users' personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or for as long as required by applicable Malaysian law.
Once the applicable retention period expires, your personal data will be securely deleted or anonymized.
Scplay reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate operational reasons.
When there are significant changes to this Privacy Policy, scplay will:
Continued use of the scplay platform after any amendments take effect will be considered as your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how scplay handles your personal data, we encourage you to contact us directly. The scplay privacy team is committed to addressing every enquiry seriously and professionally.
You can reach us via:
This Privacy Policy was last updated on January 2026.